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Online advertising effectiveness a crosscultural comparison

Identifieur interne : 000432 ( Main/Exploration ); précédent : 000431; suivant : 000433

Online advertising effectiveness a crosscultural comparison

Auteurs : Malte Brettel [Allemagne] ; Andrea Spilkerattig [Allemagne]

Source :

RBID : ISTEX:52D197777B9FE22FC4C587FA489315E6238FA66D

English descriptors

Abstract

Purpose The internet has gained enormous importance as an advertising medium. At the same time, the question of marketing accountability has become one of the top areas of research for researchers and practitioners who aim at optimal marketing budget allocations. This paper aims to show that national culture has an impact on how consumer behavior is influenced by online advertising. Designmethodologyapproach The paper compares the effectiveness of internet advertising in the USA and France by analyzing a real data sample with more than 1.2 million transactions using partial least squares and structural equation modeling. Findings It is found that ondemand channels have a stronger effect on shortterm success than pushchannels and that this effect is strongly moderated by the culture. It is recommended that spending and efforts in the various advertising channels be adjusted to reflect the product offered and the customers to whom it is offered, as customers in both countries should be targeted by advertising in different ways. The channel effectiveness of affiliate price comparison sites and search engines has significantly different impacts on customer behavior in the USA and France. Originalityvalue Until now, most companies have utilized a suboptimal allocation of resources to advertising channels because of missing and misleading data. Focusing on this problem, the paper suggests that advertisers apply the methodology to identify the total effect of clicks in each advertising channel. Combining these total effects with the associated costs allows practitioners to optimize their online advertising spending.

Url:
DOI: 10.1108/17505931011070569


Affiliations:


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Le document en format XML

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